Small talk: Reviving Connection in the Remote Era

The pandemic forever changed what it means to "go to work." Now most of us work remotely or in a hybrid environment. We went from in-person meetings all the time to mostly video calls and maybe just in the last year started having face-to-face meetings again. That means our "small talk" muscles have atrophied and if you don't use it you'll lose it.

Small talk is an art form and it's important to building relationships with co-workers and new business prospects. It helps build trust and loyalty with clients and customers. It creates a better work environment by fueling our basic need of belonging and recognition. When you work with people who you like, your work product is better and you feel more fulfilled. Small talk helps with all of that and more!

But how do you build those small talk skills? How do you build business relationships and improve…