Small talk: Reviving Connection in the Remote Era

The pandemic forever changed what it means to "go to work." Now most of us work remotely or in a hybrid environment. We went from in-person meetings all the time to mostly video calls and maybe just in the last year started having face-to-face meetings again. That means our "small talk" muscles have atrophied and if you don't use it you'll lose it.

Small talk is an art form and it's important to building relationships with co-workers and new business prospects. It helps build trust and loyalty with clients and customers. It creates a better work environment by fueling our basic need of belonging and recognition. When you work with people who you like, your work product is better and you feel more fulfilled. Small talk helps with all of that and more!

But how do you build those small talk skills? How do you build business relationships and improve client connections in this new way of working? Can understanding your work style and your clients and customers personalities improve your business relationships? Regardless of your business or industry, most of the issues you and your team must address on a daily basis involve the attitudes, motivations, decisions, and actions of people.

Our panel of experts will explore this topic and more and help us navigate the new ways of communicating in business in this brave new world.

Speakers:

Shelby Mathews is Vice President of Creative at Native Digital. The brand and marketing firm was recently ranked by Adweek as the 4th fastest growing agency in the Midwest. Through that steady climb, Shelby continues to weave creative through brand strategy to performance marketing. She has struck that balance of storytelling and data for brands such as POLITICO, Aparium Hotel Group, Virgin Mobile, USAFacts, Black Girls Code and KSL Resorts

Haley Grayless, MSOD is a leadership coach and workplace culture consultant who helps committed, open-minded leaders develop or strengthen their management skills and create stronger cultures through leadership development and employee engagement experiences. By implementing a leadership development system and intentionally building a great culture through proven processes, she helps these organizations see better business results and higher revenue. From company-wide organizational development consulting to one-on-one leadership coaching, Växa Collective’s CEO & Founder Haley Grayless is an experienced and enthusiastic culture consultant. Växa Collective also has a strategic partnership with Perspective Consulting, Inc. - a Predictive Index Certified Partner

 

Ashley Lackey of Roland Advisory with over 18 years of experience in the real estate industry, became proficient in property management, asset management, development, construction and acquisitions. It was during this time she was awarded “Top 30 under 30” by Student Housing Business Magazine. Later in her career she advanced to positions of President, COO and Managing Partner. While overseeing an investment firm as a COO she expanded her experience into the QSR and tech startup industries. Ashley has owned her own advisory firm for the last seven years helping business owners solve problems, strategize and scale. Ashley sits on the board of AdHoc. She has also been licensed in Culture Index for the last three and a half years which she uses to assist business owners and executives leverage talent.

Steph Holm has spent 10 years building meaningful client relationships across marketing, tech, fitness, retail, and web3. With a diverse background that includes Lululemon, WeWork and now Native Digital, she prides herself on being a true partner and catalyst for clients. With a keen attention to detail, emotional intelligence and business acumen she builds strong relationships that result in strong business.

Ticket includes the educational content, appetizers, and cocktails.  A huge thank you to our sponsors, JCG Marketing and DameSpeak!

We will be meeting outdoors on the roof. Press 'R' for roof in the elevator.

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